Frequently Asked Questions

What is each piece made from?

Materials and finishes vary by design. Check the details on the product page for the specific piece, including any listed plating, pearl type or dimensions. Please contact us if you need more information before ordering.

How do I choose a size or finish?

Use the available options on the product page and check its listed measurements. Options vary between pieces.

Where can I find shipping details?

Our shipping and delivery policy contains the current shipping information. Review the options and charges shown at checkout for your order.

Can I return an item?

Please review our returns and refunds policy for eligibility, conditions and instructions before requesting a return.

How can I get help with an order?

Use our contact page or email info@bamvoya.com. Include your order number when asking about an existing order.